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Shipping & Returns

Shipping Information

At Janani Designz, we understand the significance of efficient shipping. We strive to provide transparent information about our shipping methods, packaging, and associated costs. Our commitment is to ensure that your orders are delivered in a timely manner and in perfect condition, building trust and ensuring customer loyalty.
 
We prioritize the safe delivery of your purchases. Click here to update your own text and edit this section to provide more details. It’s easy. Just click “Edit Text” or double click this area to add information about our shipping policy and make changes to the font. This is an ideal space for sharing our story and providing additional insights to our customers.

Return & Exchange Information

At Janani Designz, we prioritize craftsmanship quality and customer confidence. To ensure transparency, we do not currently offer product exchanges or refunds.

For Damage/Defect Claims:
All concerns must be accompanied by an unboxing video meeting these criteria:

  • Continuous footage showing:
    • Unopened package seals/tamper-proof tags
    • Full package contents before removal
    • Clear close-ups of any alleged defects

  • Submitted within 48 hours of delivery

  • Shared via email to support@janaanidesignz.com

This policy protects both parties by documenting product condition at delivery. We thoroughly quality-check every item before dispatch and stand behind our craftsmanship when claims are properly validated.

Contact us immediately with your video evidence – we're committed to fair resolutions for verified issues.

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